Storm and Hail Damage

After a big storm, strangers start knocking on doors offering free roofs. Some are fine. Some are gone by spring. Call us instead and we’ll send a local roofer from our network of vetted roofers.

What to do after a storm

1. Stay safe. Stay away from downed wires and don’t go on the roof.
2. From the ground, take photos of any shingles in the yard, dents in gutters or siding, and fallen limbs.
3. Inside, check ceilings and the attic for new stains or drips.
4. Write down the date of the storm. Insurance will ask.
5. Call us at (315) 857-8638 and we’ll get a vetted roofer out to look.

The kinds of storm damage we see

• Wind. Lifted, creased, or missing shingles, and loose flashing.
• Hail. Dents in gutters and vents, and bruised shingles that are hard to see from the ground.
• Ice and heavy snow. Ice dams, sagging gutters, and leaks along the edges.
• Fallen trees and limbs. Punctures and broken decking. A roofer can cover the opening until it’s repaired.

Be careful with storm chasers

• Be wary of anyone who knocks first, asks you to sign on the spot, or wants a big deposit.
• Don’t sign anything that hands your insurance claim over to someone until you understand it.
• Ask for a local address, proof of insurance, and references you can call.

The roofers in our network live and work here. They’ll still be here next year if something needs attention.

How we help

1. Tell us what happened. When the storm hit and what you’ve noticed since.
2. Get matched. We send the vetted roofer near you who handles storm damage and can come soonest.
3. Get it documented. Your roofer inspects, takes photos, and explains what they find.
4. We stay in your corner. Questions about what you’re told? Call us anytime.

Common questions

Will my insurance cover storm damage?

Often, yes, when the damage comes from a specific storm. Every policy is different, so check with your insurance company. Your roofer can document the damage with photos you can share with your insurer.

How soon after a storm should I call?

As soon as you safely can. Some policies have time limits on claims, and small damage can turn into leaks.

I can’t see any damage. Should I still have it checked?

If it was a strong wind or hail storm, it’s worth a look. Hail and wind damage is often hard to see from the ground.

A tree hit my roof. What first?

Get everyone out of the damaged rooms and stay away from any wires. Then call us. We’ll look for the soonest roofer who can cover the opening and assess the damage.